For Insights

Whether you’re attending a game at the Oracle Arena, watching from home, or in a bar, there are several ways to enhance your Warriors viewing experience. Start by checking the game schedule and letting friends or family members know the game time.

Follow official Warriors social media accounts to get real-time game updates and access exclusive content. Additionally, check out sports journalists and other verified accounts for commentary and insight.

Schedule Planning

With the Warriors firmly established as NBA royalty, every team will want to knock them off their perch. Luckily, their 2022 schedule features 12 home games against teams with losing records and four against play-in teams from last season.

The Warriors use SurveyMonkey’s market research solutions to gather feedback on everything from fan experiences at Chase Center to the team’s email content preferences. They also rely on messaging apps like Viber to keep fans engaged, with features such as Tuesday Trivia and sticker packs that let people challenge their friends in Warriors trivia. This gamification and interactivity feels different than social media platforms, and it is something fans enjoy. It can even lead to a sense of competition, which is great for building loyalty. Gear up for an exhilarating season with the Golden State Warriors! Don’t miss a moment of the action – check out the official Golden State Warriors schedule now and secure your tickets.

Social Media

The Warriors use social media to provide fans with instant game updates and highlights. They also post pre-game analysis and interviews, giving fans a behind-the-scenes look at their favorite players. The Warriors’ social media accounts are not crowded with ads, which gives them a high level of fan engagement.

Fans who cannot attend games can watch Warriors matches online by using a streaming service like Hulu with Live TV or YouTube TV. These services are inexpensive and offer a wide selection of sports channels, including those that broadcast Warriors games. They also allow you to customize your watchlist, so you can see only the content you want to see.

The Warriors’ fans expect a smooth and seamless experience, whether they are courtside at a game or watching from the comfort of their homes. To ensure they can deliver on these expectations, the team uses GetFeedback by Momentive to gather and analyze feedback.

Overtime

When the Warriors first opened Chase Center in 2019, they had to re-think their approach to fan engagement. The team had moved from being just a basketball organization to a full-fledged live entertainment powerhouse, hosting concerts, shows and more.

They used SurveyMonkey Enterprise to keep a finger on the pulse of their customers, capturing regular feedback across everything from email content preferences to what they wanted in the arena experience. Staying in lock-step with customer insight was not only a key aspect of their digital strategy, it was critical to ensuring that all initiatives and investments were on track.

The Warriors use beacons to authenticate fans in the arena and a robust mobile app that captures a range of first-party data. This includes a guest account, which allows the Warriors to send push notifications and other messages that are highly targeted.

Cheering

When watching a Warriors game, be sure to wear your team’s gear to show your pride. This creates a powerful visual representation of your support and will increase your enjoyment of the game. It also helps to surround yourself with fellow Warriors fans who share your enthusiasm and love for the team.

Search for local Warriors fan clubs or meetup groups to connect with other fans in your area. These groups often organize game viewing parties and community events that allow you to interact with other fans and build lasting friendships.

Join online forums or discussion boards that focus on the Warriors and other sports teams. Participating in these discussions allows you to interact with other fans and learn new perspectives on the games you watch.

Attending a Game

When fans feel valued and connected, they become loyal advocates. That’s why it’s important for sports teams to understand and connect with their fans. A dedicated fanbase can boost media coverage, bringing in more new fans.

The Warriors want to hear from more than just the passionate Dub Nation members in their stadium seats. They also want to engage casual sports fans and the Bay Area community. Momentive gives them visibility into this wider market, allowing the Warriors to make faster decisions that drive growth and loyalty.

For example, the team discovered that many people wanted more diverse halftime entertainment. As a result, they added senior, junior and co-ed dance teams. This made the Warriors a more inclusive brand, while increasing attendance for the team’s next home game.